Frequently Asked Questions



How long do sessions last?

Assessments usually take 60 minutes and follow on appointments take 30 – 45 minutes (Physiotherapy) and Hydrotherapy 30 mins.



My dog is getting old and can’t move around/walk as far, will Physio/Hydro help?

Almost certainly, we would expect to see a clear difference in your pet within 4 weeks (often sooner). Provided treatments are kept up this may improve your pets’ quality of life for quite some time. Who does not want a happy, healthy and fit dog.


How often should my pet have a therapy session?

This depends on many factors, from, is your pet recovering from surgery, arthritis, old age, loss of sports performance to a general decline in ability/function. Your therapists will be able to give you a more accurate and individual plan after your assessment.


My pet has just had surgery, can "rehabilitation" really make any difference?

It is very rare that we can’t make a significant difference in the speed of recovery with the end result of a happier, healthier and improved quality of life. If you want your dog to get better – give us a call. The sooner your pet starts rehab the better in the vast majority of cases.



Physiotherapy/Hydrotherapy – What’s the difference?

The main difference is the equipment we use and the skills/qualifications of the therapist. Hydrotherapy is a part of physiotherapy. Hydrotherapists are limited in their scope of practice and what interventions they can perform.  Physiotherapists typically have a greater range/depth of skills, knowledge and experience. Both types of therapist can (working together) make a massive difference to your pets’ wellbeing and ability. This is why we have an integrated practice that really cares about how your dog is doing.



My pet is insured – is their rehabilitation covered?

Usually yes, but please check your policy. We do not have “direct claim” status with insurers. Hydrotherapy has more restrictions on the number of sessions from most insurers with Physiotherapy being less restricted to the amount of sessions that can be claimed. Insurers are regularly happy with our confirmation of treatment in the form of an invoice.


Does an animal physiotherapist need to be a qualified human physiotherapist first?

An animal physiotherapist DOES NOT need to have qualified as a human physiotherapist first. The term ‘chartered physiotherapist’ only relates to human physiotherapy, not to animal physiotherapy. An animal physiotherapist should have completed a full animal physiotherapy course, and be fully insured and governed by the correct professional body. In our case these are, IRVAP & CHA. 


What is the difference between animal physiotherapy and veterinary physiotherapy?

There is no difference, it is up to the individual therapist which they prefer to use.